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Do We REALLY Think Facebook Is Spying On Us Using The Messenger App?.If they declined cookies, they won't see the option to chat with you.Table Of Contents - Click To Expand Or Hide ->

If you have a cookie banner activated for your website, customers need to accept all cookies to see the Facebook Messenger chat function. Why can't my visitors see the chat option on my published website? To see what the icon looks like on your live website, open the preview for your page. Note: You won't be able to see the Facebook Messenger symbol in your Website Builder editor even if you have it activated. Click Publish to make the changes visible on your website.Add a cookie banner to your website if you don't already have the cookie banner activated.Once you have published your updated website, your visitors will be able to contact you via chat. Well done! You have now connected the Facebook Messenger chat of your Business page with your Website Builder site. Tip: You can edit advanced settings for the chat in your Facebook Business account. When you're happy with what it looks like, click Done.Pick a button colour to make it align with your brand and website design.In the preview on the right, you can see what the chat window will look like for your website visitors. You will now see the Website Builder settings, and it will show that the Messenger chat is turned on. If you've already connected your Website Builder site to Facebook before, you need to confirm which page you want to connect with.

In the next window, you'll be asked to log into Facebook.

Once you have added the Messenger chat component to your workspace, a window will appear, asking you to connect to Messenger chat. Find out how to create a Business page in Facebook's help article. Note: You need a Facebook Business page to use the chat widget in Website Builder, it is not possible to use it with a private profile.

Click on the Messenger chat component and drag it to your workspace.

Select Contact in the menu on the left.

Access your Website Builder via the one.com control panel.

You can find the chat component with the other contact components in the Website Builder menu. Tip: You can upgrade to Website Builder Business + Ecommerce for free until the end of your current subscription period to test Facebook Messenger chat and other exclusive features.

Why can't my visitors see the chat option on my published website?.

Simply add the chat component to your website and start chatting with your customers straight away. Make it easier for your website visitors to get in touch with you by adding the Facebook Messenger chat to your Website Builder site. This feature is part of the Website Builder Business + Ecommerce add-on plan.